Give us your feedback

**SERVICE UPDATE**

GET IN TOUCH:

Help us to maintain and improve the standard of the service we provide by letting us know about your experience with us. Complaints, compliments and concerns are an incredibly important source of learning that can help drive change in our organisation. Therefore we would thank you for taking the time to provide us with your valued feedback.

Please click here to view the NIAS 2019-2020 Annual Complaints Report.

IF YOU WOULD LIKE TO VOICE YOUR CONCERN OVER YOUR EXPERIENCE WITH US OR SUBMIT A COMPLAINT?

Please complete the form below, choosing ‘Submit Concern/Complaint’ or, alternatively you can email your feedback to complaints@nias.hscni.net.

IF YOU WOULD LIKE TO THANK OUR STAFF AND SERVICE FOR YOUR CARE?

Please complete the form below, choosing ‘Thank our service’ or, alternatively you can email your thanks to compliments@nias.hscni.net.

You can also send your concerns, complaints and compliments to us in writing:

Service User Feedback & Legal Department
Northern Ireland Ambulance Service HQ
Site 30 Knockbracken Healthcare Park
Saintfield Road
Belfast
BT8 8SG

Or, alternatively you can call us on: 028 9040 0724