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Say Thank You to our Staff

If you would like to pass on your thanks to the staff that treated you, we would love to hear about it. There are many ways in which you can do this:


Send a letter or card to: 


Northern Ireland Ambulance Service Headquarters

Site 30, Knockbracken Healthcare Park

Saintfield Road,



Send an email to:
Give us a call on:  (028) 9040 0999
Or: Click here to fill in our contact form

What to include in your compliment

When making a compliment please include as much information about the incident as possible:

  • The date of the incident
  • The address the ambulance was deployed to
  • The call log number, if you happen to have this

What we do with your compliment

With the information that you provide us, we identify the crew members that attended your call. Those crew members then receive a letter of appreciation along with a copy of your compliment.

We would also like to send a letter of appreciation to you, so we would be grateful if you could please include a contact address or email address in your communications.