Who We Are

The Northern Ireland Ambulance Service provides high quality emergency, urgent and primary care services throughout the whole of Northern Ireland. Our dedicated, committed and highly skilled staff work 24 hours a day, 365 days a year to ensure that our patients receive the best possible care.

Latest News

Health Minister Robbie Butler and NIAS Chief Executive Jenny Keane outside RRV

Minister Butler thanks ambulance staff ahead of busy winter period

Health Minister Robbie Butler has thanked Ambulance staff for their hard work and dedication to deliver care during some of the most difficult moments of people’s lives. During a...

21 October 2026

Group photo of staff outside Queens University Belfast Building

NIAS launches five-year review of out-of-hospital cardiac arrest in Northern Ireland

16 October 2026

NIAS launches Winter Plan for 2026/27

18 September 2026

Trust Board Meeting – Thursday 24 September 2026

18 September 2026

Calling 999

When to Call

999 is for life-threatening emergencies, when someone is seriously ill or injured.

NIAS staff member looking at computer screens in an incident room

What Happens When You Call

You will be asked a series of questions to help dispatchers categorise your call.

Who Will Treat You

The information you provide determines the best response for the situation.

Give Us Your Feedback

Whether you’ve had an exceptional experience or a poor one, your feedback is vital to help us improve. All feedback is reviewed and informs service development.

Our Trust

Photo of two NIAS staff members sitting at computer terminals

Working For Us

Learn more about the careers and opportunities available within NIAS.

Photo of a person sitting at a meeting room desk making notes and viewing a report

Trust Board

Find out more about Trust Board including papers and minutes.

Publications

Key documents about the Trust including reports and strategies.

Involving Our Community

A NIAS community first responder carrying a red medical backpack knocking on a house front door

Community First Responders

Community First Responder Schemes are made up of volunteers who live within their local community.

An ambulance service volunteer pushing a patient in a wheelchair into a medical facility

Volunteer Car Service

The service is provided by volunteers who, using their own private vehicles, transport patients to and from Health Service facilities.

Inform Us of an Event

Ensuring there is an appropriate level of medical and ambulance provision at an event can minimise the impact on our service. Please only contact us if you think your event may impact us.