Service users, families and carers have the opportunity to share their experience of Northern Ireland Ambulance Service Health anytime through the online user feedback service, Care Opinion. The system supports two-way feedback between the service user and service staff and allows for analysis of the experience from service level supporting local service improvement, to regional strategic learning to influence commissioning and service development.
Share your experience of the Northern Ireland Ambulance Service from over the past three years, whether good or could have been improved. Care Opinion will help us listen and learn from patients and their families and to ensure that your experience of health and social care services is a kye element of learning and improvement. Care Opinion will treat your story confidentially. The only personal detail you have to share with Care Opinion is your email address and they will keep confidential. Your story will appear using a screen name on the public service website and your anonymity will remain protected at all times.
Care Opinion is an independent non-profit feedback platform for Health and Social Care, supported by the Department of Health and implemented by the Public Health Agency.
For more information and to share your story go to:
