Please note: NIAS is currently working very hard to deal with the challenges posed by the coronavirus (COVID-19) pandemic. We will do our best to respond to any GDPR/DPA requests within the usual 30 day deadline, but please bear with us during this busy time. Thank you for your understanding
General Data Protection Regulations (GDPR and the Data Protection Act 2018)
Maintaining the duty and right of confidentiality is important for the Northern Ireland Ambulance Service and all Health and Social Care organisations. We will keep your personal data safe and secure. We will not share it with other organisations without your knowledge, unless we are required by law to do so.
If you want to ask for information we may hold about you personally, this will be dealt with under GDPR and the Data Protection Act 2018. This would include information relating to ambulance service attendance to you and include health and social care records, employment and training records – anything that relates to you as a person
If you need further details on how we use your information, please read our Privacy Notice
Freedom of Information Act 2000
If the information you want is not about you personally, it will be dealt with under the Freedom of Information Act. Read more about Freedom of Information
Making a Request for Personal Information
Please submit your request in writing to:
Data Protection Officer
Northern Ireland Ambulance Service HSC Trust
Site 30, Knockbracken Healthcare Park
Telephone: 028 90400710
Alternatively download the subject access form
In all cases, please state clearly what information you want and include your contact details so we can reply to you. You should also send a copy of photographic ID, for example your driving licence or passport.
Responding to Requests under GDPR
When we receive your request, we may contact you to clarify what information you require and inform you of any charges there may be for supplying it. In most cases, the information will be provided free of charge.
When we have received all the necessary documentation and fees, we have 30 days under GDPR to provide the information requested. If the request is complex, we may have a further 60 days if necessary to respond. We will advise you if this is the case.
If information is withheld, we will tell you why we are unable to disclose it.
If you are unhappy with any aspect of our response to your request, you may contact the:
Complaints Manager at firstname.lastname@example.org
You can also contact:
The Information Commissioners Office Northern Ireland
3rd Floor, 14 Cromac Place
Tel: 028 9027 8757 or 0303 123 1114
Information Commissioner’s Office UK
Tel: 0303 123 1113