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Voluntary Car Scheme


Welcome to the Voluntary Car Service (VCS) page where you will find information on how to register to be a valued volunteer car driver at the Northern Ireland Ambulance Service (NIAS). As a volunteer car driver you will help to transport non-emergency mainly walking patients to and from their health care teams for their medical treatment and care.

What does the Car Service do?

The Voluntary Car Service is purely a voluntary scheme which operates under the auspices of the Northern Ireland Ambulance Service who maintain a register of the volunteer drivers. The service is provided by volunteers who, using their own private vehicles, transport patients from the own home address to and from Health Service facilities ie hospitals.


Volunteer drivers are not employed by, or paid by the Ambulance Service, but they do receive a mileage allowance for transporting patients on our behalf.

Drivers may also receive reimbursement for telephone expenses incurred while contacting Ambulance Control on matters relating to any changes in planned arrangements eg where a patient is unable to travel.

What are the requirements?

Before an application can be considered, there are several basic requirements which must be met:

  • The volunteer must own the vehicle, which is to be used whilst operating the Voluntary Car Service. All vehicles must be of 4/5 door design, preferably a saloon car, to allow free and easy access to and from the rear seats. All vehicles must be kept clean and roadworthy at all times.
  • Volunteers will be asked to nominate at least one fixed day per week (Monday to Friday) when they will be available for Voluntary Car Service duties. The hours assigned per day vary, however, they generally fall between 8.00am and 6.00pm.
  • We particularly welcome applicants with availability to complete allocated patient journeys in the early morning and later in the evenings.
  • 2 character references will be required. This will be an informal interview.
  • All vehicles must be taxed and insured with comprehensive cover or at least 3 rd party Class A which includes “business use” and “social, domestic and pleasure” cover. It is the volunteer’s responsibility to ensure that they are fully covered by insurance in respect of claims arising as a result of accident or injury to passengers whom they are asked to convey or third parties.
  • All convictions, regardless of age, must be declared at the time of applying and subsequently as a Voluntary Car Driver.
  • No more than 3 penalty points on your licence.

How to Apply

To apply for the Voluntary Car Service Scheme, please email with your name and full address. Applicants can get support from our NEAC team to complete their application form i.e. NI Ambulance Service Voluntary Car Service.  Telephone: 028 7134 7134 Option 3, Mobile/Text message: 07771520122

Alternatively you can send a self-addressed envelope with postage to the value of 75p to:

NI Ambulance Service

Non-Emergency Ambulance Control (NEAC)

Glenshane Road



BT47 6GT

Your application will be kept on file and we will contact you as and when we need new volunteers. You will then be asked to provide 2 references and attend an interview.

Download the Recruitment Pack:


Recruitment Pack Contents Page Oct 2023

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VCS Application Form. Consent Form. Acceptance Form ,v3.1, 6.10.23

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Voluntary Car Service Terms of Registration Oct 2023

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Volunteer Procedure Oct 2023

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VCS Poster Oct 2023

VCS Leaflet Oct 2023